Seven Agents. Each One Closes a Specific Leak.
The average trade business books 42 out of every 100 calls that come in.1 Not because the work is bad, but because nobody could pick up while the crew was on a job. These are the systems that answer anyway. Six of them defend revenue you already earned. One goes out and creates it.
"I don't just advise, I build it fully governed. You own it outright."
These Are Outcomes, Not Software Products.
Each one is custom built around how your business already runs, tested against real scenarios before it touches a customer, and owned by you outright.
Your First Reply in Seconds
When someone reaches out, whether it's 10 AM or 2 AM, they hear back within seconds with a personalized message and a link to book directly on your calendar. No more waking up to missed opportunities.
Every new inquiry gets an immediate, personal-sounding response, day or night, automatically.
A booking link goes out immediately. If they haven't clicked in 2 hours, a follow-up goes out automatically.
Every lead is tracked and followed up. You only step in when a real conversation is needed.
Every Missed Call Becomes a Conversation
When you're on a job and can't pick up, your phone is still working for you. The moment you miss a call, that person gets a text. When they reply, the system reads what they need, whether that's scheduling, a price question, or an emergency, and responds accordingly.
No missed call goes cold. Every caller hears from you within moments, automatically.
Scheduling, pricing questions, or emergencies: each gets the right reply without you touching your phone.
Urgent calls are flagged and escalate directly to your on-call tech with no delay.
Your Estimates Stop Going Cold
You do the work, send the estimate, and then nothing. Most jobs are lost in the silence after a quote. Not because your price was wrong, but because someone else followed up first. The system follows up for you, at exactly the right intervals.
Strategic messages go out by text and email on your behalf, without you lifting a finger.
No awkward messages after they've already said yes. The system knows when to stop.
People who pass go into a long-term follow-up. Some of the best jobs come months later.
More 5-Star Reviews, Without Chasing Them
Happy customers mean to leave reviews. They just forget. And when someone's upset, they don't forget at all. The system catches satisfied customers at exactly the right moment and sends them straight to Google. Anyone less than thrilled routes to you first.
Happy customers are sent straight to your Google listing at the perfect moment to leave a review.
If the feedback comes back unhappy, it routes to a private form and alerts you immediately.
New reviews, your current rating, and response stats, delivered to your inbox every week.
Your Maintenance Memberships Run Themselves
Your best customers are the ones you've already served, but only if they come back. The system runs your entire maintenance program: reminders, renewals, and win-back messages for customers who lapsed. Recurring revenue, without the manual tracking.
30, 14, 7, and 1-day reminders go out automatically with a direct booking link.
Renewal messages go out on schedule and renewals land in your account without you tracking a thing.
Members who don't renew get a 90-day re-engagement campaign. Repeat customers account for 39% of contractor revenue.2
Your Schedule Routes Itself
New jobs hit your CRM and get routed by type and urgency without anyone in the office triaging them by hand. Technician assignment accounts for availability, location, and current workload, and intake questions get asked up front.
Every new job is classified and sent down the right path the moment it is created.
Availability, location, and workload are weighed before a tech is suggested. The call stays yours.
The right questions get asked up front, so the truck rolls with the full picture.
Storm Response, Handled Before Sunrise
Six agents defend the revenue you have already earned. This one goes out and creates it. The system watches National Weather Service alerts across your service ZIPs around the clock: hail, high wind, hard freeze, heat wave. When a qualifying event lands, your opted-in customers hear from you first.
It contacts opted-in customers and open estimates that you already own. Nothing is purchased or scraped.
Every message is written and approved in advance, never drafted in the moment.
Overnight alerts hold until morning, repeat sends are guarded, and every send is written to an audit log.
The moment a qualifying event fires, you know what hit, which ZIPs, and how many customers were contacted.
The Routing Layer, Not a Chatbot.
ATLAS is the traffic controller. Every inbound trigger hits ATLAS first: a missed call, a new lead, a sent estimate, a finished job, a storm over your service area. It reads the type, urgency, and intent, then hands it to the one agent built to handle it. That is all it does. It never talks to your customers, never touches your backend, and never stores their data.
Classify and Route, in Real Time
Every trigger is read for type, urgency, and intent, then passed to the single agent scoped to handle it. Every routing decision is written to an audit log, so you can see exactly what happened and why.
Routing-Only Is a Security Decision
Because ATLAS holds no backend access and never speaks to a customer, it cannot expose your data or be manipulated through customer input. If a trigger does not clearly match, it routes to you instead of guessing. That is a design choice, not a limitation.
Read the Governance Standard →If It's Costing You Time or Money, I Can Build For It.
The seven systems above cover the most common gaps in a service business. But every operation is different. If you've got a problem that doesn't fit a template, that's where I do my best work.
Built for your business specifically
Nothing off the shelf. Everything is built around how your business actually runs, and deployed on systems you own outright.
Works with your existing tools
Your field management software, scheduling system, CRM: if it can connect, I can build around it. No ripping things out.
Clear pricing before any work starts
Every custom build starts with a free assessment to understand the problem and price it plainly, before either of us agrees to anything.
Multi-location routing, custom quoting, dispatching logic, or something you've never been able to get off a spreadsheet: bring it.
Three Steps. No Technical Knowledge Needed From You.
Every build starts with the same question: where are you losing money right now?
The Assessment Comes First
A working session and a written read on where jobs and revenue are slipping, what it is costing you, and what is actually worth fixing. Free, and you keep it either way.
Built Around You
I build it around your business: your voice, your process, the tools you already use. Nothing generic. Everything is set up so it works the way you work.
It Runs. I Watch It.
I test everything thoroughly before it ever touches a real customer. I walk you through how it works. Then it runs, and I monitor it. You don't manage it. That's what the retainer is for.
Start With One Fix. Or Get the Full Picture.
Fix your biggest problem first. Most owners start with one system and add the rest once they can see it working.
One page owns the numbers so they stay right. Every stage, every tier, and what each one includes is on the pricing page.
See Full Pricing →Find Out Exactly Where You're Losing Money.
I'll look at your current setup, find the exact spots where jobs and revenue are slipping, and show you what fixing it would actually look like, before you spend a dollar.
No tech jargon, no sales pressure
A straight conversation about where your business is losing time and money, plus a clear recommendation. Nothing more.
You talk to the person who builds it
Not a sales rep. Not an account manager. Me, the one who will design, build, and maintain everything for you.
Local and reachable
Cincinnati & Northern Kentucky. If something ever needs attention, I'm a phone call away, not a help desk ticket.
Limited to 3 active implementations · Every engagement starts with a free assessment
[ Sources ]
Every third-party figure on this page is listed below with its original source, sample size, and date, so you can check it yourself. Where a number could not be traced to a real study, it is not on this site.
- 1.ServiceTitan, Data Report: Average Call Booking Rates, 2022 (survey of 3,000+ U.S. home service businesses). Industry research. Source →
- 2.ServiceTitan, Residential Services Report, November 2023 (survey of 1,000+ U.S. residential service contractors). Industry research.